The Benazir Income Support Program (BISP) has recently taken a big step forward by fixing one of the most frustrating issues faced by beneficiaries — fingerprint mismatches. Many people, especially older women and manual workers, had trouble verifying their identity through fingerprint scans. Because of this, they were unable to receive their payments on time. But now, with improved systems and alternative verification options, BISP payments are easier to collect than ever.
If you’re one of the many people waiting to receive the Rs. 13,500 installment, here’s everything you need to know.
Who Can Get the Rs. 13,500 BISP Payment?
The Rs. 13,500 payment is part of BISP’s ongoing support for low-income families across Pakistan. This amount is given every few months to eligible women who are already registered in the program.
You may be eligible if:
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You are already registered in the BISP system
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You received a confirmation SMS from 8171
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Your family meets BISP’s poverty criteria
If you’re not sure about your status, there are simple ways to check.
How to Check Your Payment Status
To find out whether your Rs. 13,500 is ready, you can do the following:
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Send your CNIC number via SMS to 8171
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Visit a nearby BISP office or center
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Use the BISP online portal if you have internet access
Once you confirm your payment has been issued, you can proceed to collect it.
What You Need to Bring
Before you head to a payment center, make sure you have the following items with you:
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Your original CNIC (not expired)
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A SIM card registered in your name
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Your mobile phone (in case an OTP or verification code is needed)
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Clean and dry fingers for biometric scanning
If you received an SMS from 8171, keep it with you — it might make the process faster.
Also Read: Ehsaas Program 8171 Launches Document Verification for Pre-Registration in 2025
How to Collect Your Rs. 13,500 Payment
BISP has made the payment process smoother and more accessible. Here’s a step-by-step guide:
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Confirm Your Eligibility:
Make sure your payment is ready by checking through SMS or the online portal. -
Gather Documents:
Bring your CNIC, mobile phone, and SIM card. If your fingerprints failed before, don’t worry — help is now available. -
Visit an Authorized Center:
Go to any BISP payment site such as:-
BISP Campsites
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HBL Konnect branches
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Tehsil-level BISP centers
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Fingerprint Verification:
Your fingerprints will be scanned to verify your identity. If successful, your payment is approved right away. -
Get Your Money:
After verification, you will be given Rs. 13,500 in cash. Always count the money before leaving and make sure to take your receipt.
What If Fingerprint Matching Still Fails?
If your fingerprints still don’t work after multiple attempts, don’t panic. You now have options:
1. Update Your Fingerprints at NADRA:
Visit your nearest NADRA office to update or re-scan your fingerprints. This often solves the issue permanently.
2. Use the NON-Biometric System (NON-BVS):
In some locations, BISP allows verification without using fingerprints. They will verify your CNIC and SIM registration instead.
3. Try a Different Center:
If one center’s machine doesn’t work well, visit another authorized location. Sometimes, different equipment works better.
Helpful Tips to Avoid Problems
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Always check your eligibility before visiting a center.
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Renew your CNIC if it’s expired.
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Keep your fingers clean and free of lotion or oil.
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Never pay anyone to “help” you — BISP payments are completely free.
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Only visit official centers to stay safe and avoid fraud.
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Save all receipts and confirmation messages.
Common Questions
Is fingerprint verification still required?
Yes, it’s the main method, but alternatives like NON-BVS are now available.
Can a man collect the payment?
Usually, no. Payments are for women registered under BISP. Exceptions are made if the woman is deceased or unable to collect it herself.
What if I didn’t get the SMS from 8171?
You can still check your status by sending your CNIC to 8171 or by visiting a center directly.
How often is the payment given?
BISP payments are made quarterly, depending on program cycles and updates.
What is NON-BVS?
It’s a system that allows payment without using fingerprints. Staff will confirm your identity through other methods.
With the fingerprint issue finally resolved, collecting your BISP payment is now much easier and less stressful. Just follow the steps, carry the right documents, and stay informed — and you’ll have your Rs. 13,500 in no time.
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What’s New in the Updated BISP System?
The recent update to the BISP system has been a major relief for thousands of families across Pakistan. Previously, people had to visit multiple centers or wait for weeks just because their fingerprints wouldn’t match. Now, things are changing for the better.
Here’s what’s improved:
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Faster Processing: Centers now have upgraded biometric machines that can recognize fingerprints more accurately, even if they’re worn out.
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More Trained Staff: BISP has trained more staff members to assist those facing verification issues. You’ll find people who can guide you step-by-step.
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Extra Help Desks: Special help desks are available at many centers for women with fingerprint problems. They offer quicker solutions and guidance.
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NON-BVS Expansion: More centers now offer the Non-Biometric Verification System. If your fingerprint fails repeatedly, staff will automatically guide you through this option — no need to panic.
Can You Still Get Help If You’re Not Tech-Savvy?
Absolutely! BISP is designed to support people from all walks of life, especially those who may not use smartphones or the internet. If you can’t use the online portal or send SMS, just go to the nearest BISP center with your CNIC. The staff will check everything for you and guide you through the process.
Even if you’re visiting for the first time or had problems before, you’ll get the help you need.
Final Words: Don’t Miss Your Payment
The Rs. 13,500 payment is a vital source of support for many families. Now that the fingerprint issue is resolved, don’t delay. Check your eligibility, prepare your documents, and collect your payment as soon as possible.
Remember:
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Avoid middlemen who ask for a share of your money.
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Always go to an authorized payment center.
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Keep your receipt safe.
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Update your fingerprints at NADRA if you’ve had repeated failures.
BISP’s new updates are making sure that no eligible person is left behind. With better technology and more support, the process is finally smoother and fairer for everyone.
So if you’ve been waiting — now is the time. Your payment is ready, and BISP is ready to serve you.